Last Updated: April 1, 2017
What We Collect
Personal Data is data that can be used to identify or contact you. Global Vitals is strongly committed to protecting the privacy of its user community. The API requires access to the motion sensors on your device in order to measure your heart rate. We do not require or offer any form of registration, allowing you to access the Site and use the API without providing any Personal Data. When you send us emails such as customer support inquiries, we may maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.
Anonymous Data refers to data that by itself does not permit the identification of a specific individual. We collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with the API or the Site. We may collect the following types of Anonymous Data when you use the API or the Site.
Data you enter in the API. We may request to provide age, gender, weight, health conditions, and state of the measurement. However, you can always refuse to supply user data, with the caveat that it may prevent you from engaging in certain API-related content.
Measurement data produced by the API. We may collect the device hardware model, device operating system (OS) version, timestamp, heart rate, and sensor signals related to your heart signal obtained from the processing of the motion sensor input.
Geolocation information. We may collect the geolocation (e.g. GPS) or IP of your mobile device at the time of measurement.
API crash reports. When the API crashes, we may collect information relating to the crash including device state, device hardware model, device OS version, and software processes that triggered the crash.
API usage and interactions. We may collect statistics about the behavior of users of the API to understand how they user the API and for error reporting.
How We Use Your Data
The Anonymous Data you provide allows us to perform analysis and generate the appropriate statistics relevant to you. We use the Anonymous Data to better understand our users as well as to improve the content and functionality of the API. Collecting the waveforms related to the heart signal allows us to perform research and development, improve the API, and develop new features or services. If we do collect information regarding your location with your permission, we will not share such information without your express consent.
We may conduct research on our end user's demographics, interests, and behavior based on the Anonymous Data. This research may be compiled and analyzed on an aggregated basis. Global Vitals may share with its affiliates, agents, and business partners this “aggregated” data compiled from the information that it collects from users. These aggregate data do not identify you personally. We may also disclose aggregated data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. Although these aggregated data do not identify users personally, there is a risk that third parties who receive such data from Global Vitals may reidentify specific users. Prior to sharing any Anonymous Data with third parties, Global Vitals, LLC. will secure in writing the express written agreement of such third parties that they will not attempt to re-identify the information to any particular individual.
Security Policy/Procedures and Standard of Care
Access to Personal and Anonymous data is limited to authorized employees, or Contractors that (i) need to know that information in order to process it on our behalf or to provide services available in the API, or (ii) that have agreed not to disclose it to others.
We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Personal and Anonymous data. However, no system can be 100% secure, and, therefore, despite our best efforts, there could be unauthorized access to this data. By using the Site or the API, you accept this risk.
We will retain de-identified Anonymous Data for an indefinite amount of time for research and development purposes. If you contacted us via email, your email will be retained for communication purposes for a reasonable time thereafter. If you believe we have Personal Data about you that you do not want us to have or would like to request a copy of your Personal Data collected, please contact us as described below (see "CONTACT") and we will remove the data as you request or send you a copy as soon as is reasonably practicable.
We do not knowingly collect Personal Data from children under the age of 13 and do not target the Site or the API to children under 13. If you are under 13, you should not provide any data to us. If you have reason to believe that a child under the age of 13 has provided Personal Data to us, please contact us (firstname.lastname@example.org), and we will endeavor to delete that information from our databases.
Do you still have any questions? Please send us a message!